How do we maintain a safe environment online?

While our platform provides tools for security (like Verified Members and Internal Messaging), the final transaction safety rests with you. Follow these tips to ensure a positive and secure experience:

Before You Transact

Step

Actionable Tip

Safety Reason

1. Look for the Badge

Prioritize listings from sellers with the Verified Badge (🛡️).

Confirms the seller's identity has been checked against a government-issued ID.

2. Review Health Records

Always ask for vaccination records, health certificates, and veterinary history before agreeing to a sale.

Ensures the pet is healthy and prevents unforeseen medical costs.

3. Ask to See the Mother

If purchasing a puppy or kitten, ask to see the litter with the mother.

Helps verify the age of the pet and ensures the animals are coming from a healthy, legitimate environment.

4. Use Internal Messaging

Keep initial communication within our secure messaging system.

Protects your personal phone number and email address from being shared prematurely.

The Transaction & Meeting

Step

Actionable Tip

Safety Reason

1. Meet in a Public Place

Arrange to meet the seller in a neutral, well-lit, public location (e.g., a park near a police station, a busy coffee shop).

Protects your personal safety. Do not meet at the seller's home or invite them to yours for the first meeting.

2. Inspect the Pet

Spend time with the pet before confirming the transaction to check for signs of illness or temperament issues.

Confirms the pet matches the description and is suitable for your home.

3. Never Wire Money

DO NOT use unsecured payment methods like wire transfers, gift cards, or cryptocurrency. Use cash or a secure bank transfer only after meeting the pet.

These payments are irreversible and are the primary method used by scammers.

If Something Feels Wrong