Effective Date: 11/17/2025
This Privacy Policy describes how FurryListings ("we," "us," or "our") collects, uses, and discloses information when you use our website and services.
We collect information directly from you when you register, post ads, and use our site, and automatically as you interact with the Service.
A. Information You Provide:
Account Data: Name, Email, Password (hashed), Account Type (Breeder, Owner, Shelter).
Listing Data: Pet descriptions, photos, pricing, location (City, State).
Contact Information: Phone number and WhatsApp number, if you choose to display them.
Verification Data: Copies of your government-issued ID and selfie/photos, submitted for identity verification purposes.
Communication: Messages sent through our internal chat system.
B. Information Collected Automatically:
Usage Data: Details about your activity, including pages viewed, search queries, traffic analytics (Browser, OS, Device), and time spent on listings.
Location Data: General geographic location (City, State) derived from your IP address or submitted manually for listings.
Transaction Data: Details of paid services, subscriptions, and deposits processed (excluding full financial details, which are handled by our payment processor).
We use the collected information for the following purposes:
Service Operation: To provide, maintain, and improve the Service, including publishing your classified ads and facilitating communication between users.
Safety and Trust: To verify user identities, enforce our Terms of Use, investigate reports of spam/abuse, and prevent fraudulent activity. Verification data (IDs) is used strictly for identity confirmation and is not publicly displayed.
Analytics: To analyze Store Traffic Analytics data (premium feature) to provide business insights to subscribers and optimize our platform performance.
Communication: To send you service announcements, security alerts, and Saved Search Alerts.
We share information only when necessary for the operation of the Service or as required by law:
Public Display: Your chosen public information (Pet Name, Description, Photos, Location) and Account Type are publicly displayed on your listings.
With Other Users: When you initiate contact, your username and communication are shared with the other party via the internal messaging system.
Third-Party Vendors: We share data with service providers who perform functions on our behalf, such as payment processing (for subscriptions/promotions), hosting, and security.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Security: We implement security measures, including encryption, to protect your personal data, especially sensitive information like passwords (which are hashed) and ID verification documents.
Retention: We retain data for as long as your account is active or as needed to provide you with the Service. Verification data (ID copies) is retained only as long as necessary for verification and compliance purposes and then securely deleted or anonymized.
You have the right to access, update, correct, or delete the personal information we hold about you. You can manage most of this information directly in your Account Settings or by submitting a request to our support email at hello@furrylistings.com.