How am i paid?

As a seller, you are paid through your Stripe Connect Account. Funds are released automatically after the buyer confirms pet receipt, with your payout being managed directly by Stripe.

Payment Flow and Fund Movement

Step

Action

Status Change

Fund Location & Recipient

1. Reservation

Buyer pays the deposit.

Order Status: Pending Approval

Platform's Stripe Account (Escrow Hold)

2. Approval

You approve the request.

Order Status: Reserved

Funds Remain in Escrow

3. Release Trigger

Buyer clicks "Confirm Pet Received" (or auto-release period expires).

Order Status: Completed

Transfer Action Initiated

4. Payout

The platform code triggers a Stripe Transfer of your net earnings.

Payment Status: Completed

Seller's Stripe Connect Balance

Receiving Your Earnings

  1. Fund Availability: Your net earnings (Deposit amount minus platform commission) become available in your Stripe Connect balance shortly after the buyer confirms receipt.

  2. Automatic Transfer: Stripe automatically initiates a transfer of your available balance to your linked bank account according to the payout schedule you configured during your onboarding (e.g., daily or weekly).

  3. Viewing: You can view these real-time balances and payout history directly within the Payout Settings page on your dashboard.