Here is the breakdown of the timeline for a successful Pet Reservation:
The primary delay is the time it takes for the funds to move from the buyer's bank to your available Stripe balance (the clearing period).
Stage | Duration | Status in Your Dashboard |
A. Reservation & Escrow | Instant | Funds are in Pending Balance (Incoming). |
B. Clearing Period | 2–7 Business Days | Funds move from Pending to Available balance. (This is the bank clearing time, not the platform's hold.) |
C. Payout Initiation | Daily/Weekly (Depends on your settings) | Stripe automatically sweeps the Available Balance and initiates a transfer to your bank. |
D. Final Bank Deposit | 1–2 Business Days | The transfer arrives in your external bank account. |
In the fastest scenario (e.g., U.S. banks), funds are initiated for payout 2 business days after the charge and arrive in your account 1–2 days after that.
The most important factor is when the platform releases the funds from escrow.
Release Event | Triggered By | Funds Start Moving... |
Manual Release | The Buyer logs in and clicks "Confirm Pet Received". | Immediately upon the buyer's click. |
Automatic Release | The System runs a scheduled command | Automatically once the Auto-Release Escrow Days period expires (e.g., Day 7 at midnight). |
If the buyer confirms receipt, the money is immediately queued for transfer by Stripe. If they wait 10 days to confirm, your payout is delayed by 10 days.
Pending Balance: Shows deposits that have been paid but are still within the bank's clearing period.
Available Balance: Shows funds that have cleared and are ready to be sent to your bank. This amount is included in your next automatic payout.
Payout History: Shows the history of all transfers that have been sent to your bank account.