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General information

About us
Terms of Use
Privacy Policy
Refund Policy

Managing your account

Editing Your Profile
How do I close my account?
Why haven't I received a confirmation email?
Trouble logging in?
How to Create an Account

Managing your ads

How to Post a Litter Ad
Creating an Ad
Editing Your Ad
Closing Your Ad
How to Re-Open an Inactive Ad?
Monitoring Ad Performance
How to Manage Your Litter?

ID Verification

Verifying Your Identity
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What is a Verified Member?

Browsing Ads

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How to Contact a Seller?
Spam and Abuse

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Reporting a Bug
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Animal Welfare

Potential for Unsatisfactory Rehoming Experience
How do we maintain a safe environment online?
Ad Moderation Policy
Preventing Unethical Breeding and Puppy Farmers

Trust & Safety

Tips for Safe Adoption & Purchase
Phishing Scams
Community Guidelines
Why Has My Account Been Suspended?
Why Was My Ad Blocked?
Are you the victim of a scam or fraud?
Do you suspect an animal welfare issue?

Pet Checklists - Before You Buy

Cat & Kitten Checklist
Dog & Puppy Checklist
Bird Checklist
Fish Checklist
Horse Checklist
Invertebrate Checklist
Poultry Checklist
Rabbit Checklist
Reptile Checklist
Rodent Checklist

Pet Reservation deposit

Seller Onboarding
How am i paid?
Pet Reservation Deposit Policy
How long does it take for funds to reach my account?
Buyer’s Guide to Secure Pet Reservations